Refund & Warranty Policy

We want you to feel confident in your purchase.

We accept returns within 14 days of delivery. To be eligible for a return, items must be

• Unworn
• In original condition
• Returned with all original packaging

All returns must be approved prior to being sent back.

Non-Returnable Items

The following items are final sale and not eligible for return

• Custom or made-to-order pieces
• Engraved items

Return Shipping

Customers are responsible for return shipping costs. We recommend using a tracked and insured shipping method, as we are not responsible for items lost or damaged during return transit

Refunds

Once your return is received and inspected, we will notify you of approval. If approved, your refund will be issued to the original payment method within 5–10 business days.

Warranty

All NYA Jeweler pieces include a 1-Year Limited Warranty, which covers manufacturing defects.

This warranty does not cover:

• Normal wear and tear
• Accidental damage
• Improper use or care

We stand behind the quality of every piece we offer